Bose S1 Pro+ Wireless PA System Owner’s Guide
Project focus
Explain to users of various skill levels how to use new features for a portable professional speaker.
Challenges
Instructions and feature descriptions had to be simple enough for an inexperienced hobbyist while being descriptive enough for a professional musician.
Solutions
Conducted SME interviews with musicians and reviewed engineering documentation to develop accurate feature descriptions.
Iterated on and simplified content through multiple internal reviews while preserving some specialized terms that would be easily understood by advanced users (e.g., “like faders on a mixer”).
